HIGH
喜相逢恶意催收,客服推诿,求立即停止并给说法!
喜相逢恶意催收,客服推诿,求立即停止并给说法! 本人于2023年3月在喜相逢办理车辆以租代购/融资租赁业务,有过短期逾期,非恶意拖欠,且全程保持电话畅通、从未失联,多次主动沟通还款方案,具备明确还款意愿 。 5月,喜相逢催收人员开始恶意违规催收,行为极度恶劣: 1. 言语威胁恐吓:催收人员频繁致电,使用“不还款就立马拖车”“拖车后后果自负”“让你车财两空”等威胁...
AI 分析
风险等级:HIGH
情感:NEGATIVE
分类:负面投诉
分公司 / 地域:-
置信度:0.95
摘要:命中 4 个负面风险词,建议优先复核。
判断理由:自动分析:检测到多项投诉、维权、扣款或催收相关表达。
建议处置:建议人工复核并确认是否需要同步客服/公关处理。
查看原始采集字段
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"issue": "暴力催收",
"title": "喜相逢恶意催收,客服推诿,求立即停止并给说法!",
"appeal": "赔偿,道歉,作出处罚,改善服务,撤销处罚,解释",
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