喜相逢喜相逢舆情监控实时监测 · 东南台账比对
MEDIUM

喜相逢擅自扣款且拒不退款

平台:xiaofeibao来源:current_week_latest_workflow_scan作者:关键词:喜相逢 投诉搜索排名:21发布:2026-06-03 12:19:29采集:2026-06-04 01:32:28打开原文
我于2025年五月份在喜相逢融资租赁有限公司以租代购一部江淮a5小乔车,首付8000月供两千多,到2026年2月底压力大加上身边的亲朋好友说以租代购不安全,经过协商该公司主管叫我把车子开回去,那时候我人在广东上班车子在南宁,该公司主管说叫代驾帮送回去也得,后面他来处理,车子送回去后一直安然无恙,我也就没去想了,知道五月31号突然收到银行扣款信息546块,是喜相逢融资租赁有限公司扣的款,我都蒙了,这样子以后我银行卡还能用吗?他们想扣就扣,再说了都过去几个月了凭什么来扣我银行卡里的钱,怕以后我银行卡里的钱他们想要就找理由直接扣掉,更何况这几百块钱是我刚借来这个月的生活费,钱他们不退回来现在真不知道怎么办了

AI 分析

风险等级:MEDIUM
情感:NEGATIVE
分类:退款线索
分公司 / 地域:-
置信度:0.82
摘要:公开网页采集结果已通过内容、时间和可复核链接校验。
判断理由:来源 static_adapter,平台 xiaofeibao,关键词 喜相逢 投诉,原始 ID xfb315-101529419;验证:A档:原始出处五字段齐全。
建议处置:-

人工复核

查看原始采集字段
-
{
  "method": "current_week_latest_workflow_scan",
  "window": {
    "to": "2026-06-05T07:00:00.000Z",
    "from": "2026-05-31T16:00:00.000Z"
  },
  "keyword": "喜相逢 投诉",
  "linkType": "original_url",
  "platform": "xiaofeibao",
  "provider": "static_adapter",
  "outputClass": "confirmed_verifiable",
  "eventCluster": {
    "eventKey": "complaint:post:xfb315-101529419",
    "eventTitle": "喜相逢擅自扣款且拒不退款",
    "duplicateOf": null,
    "relatedUrls": [
      "https://www.xfb315.com/tousu/101529419"
    ],
    "clusterReason": "complaint_id",
    "eventClusterId": "evt_4a6e42f372e2b54a"
  },
  "reviewStatus": "confirmed_signal",
  "usabilityTier": "A",
  "platformPostId": "xfb315-101529419",
  "confidenceLevel": "high",
  "sourceProvenance": "original",
  "fieldCompleteness": {
    "hasAuthor": true,
    "hasContent": true,
    "hasPublishedAt": true,
    "hasVerifiableUrl": true,
    "hasSourcePlatform": true,
    "hasConsumableContent": true,
    "hasMinimumTraceability": true
  },
  "verificationReason": "A档:原始出处五字段齐全",
  "verificationStatus": "confirmed",
  "effectiveOutputType": "verifiable_record",
  "hasConsumableContent": true,
  "hasMinimumTraceability": true
}
{
  "raw": {
    "raw": {
      "id": 101529419,
      "top": null,
      "user": {
        "id": 20449550,
        "avatar": "https://img2.xfb315.com/statics/shoplaw/avatar/avatar15.png",
        "nickname": "网友保保_Q41HiWx7"
      },
      "brand": {
        "id": 30690,
        "logo": "https://img2.xfb315.com//uploadfiles/misc/201910226029.jpg",
        "name": "喜相逢",
        "ave_day": 7,
        "avg_hour": "2500.77",
        "enterprise": null,
        "month_rank": null,
        "solve_rate": 0,
        "avg_day_text": "7天内",
        "enterprise_id": 0,
        "homepage_show": 1,
        "month_solve_rate": 0,
        "month_solve_count": 0,
        "service_phone_arr": [],
        "is_quality_merchant": false,
        "complaint_month_count": 4
      },
      "money": "546",
      "speed": null,
      "title": "喜相逢擅自扣款且拒不退款",
      "appeal": [
        {
          "id": 15765684,
          "name": "退款",
          "value": "退款",
          "appeal_id": 36,
          "complaint_id": 101529419
        },
        {
          "id": 15765685,
          "name": "解释",
          "value": "解释",
          "appeal_id": 2531,
          "complaint_id": 101529419
        }
      ],
      "images": [],
      "rating": null,
      "status": 0,
      "content": "我于2025年五月份在喜相逢融资租赁有限公司以租代购一部江淮a5小乔车,首付8000月供两千多,到2026年2月底压力大加上身边的亲朋好友说以租代购不安全,经过协商该公司主管叫我把车子开回去,那时候我人在广东上班车子在南宁,该公司主管说叫代驾帮送回去也得,后面他来处理,车子送回去后一直安然无恙,我也就没去想了,知道五月31号突然收到银行扣款信息546块,是喜相逢融资租赁有限公司扣的款,我都蒙了,这样子以后我银行卡还能用吗?他们想扣就扣,再说了都过去几个月了凭什么来扣我银行卡里的钱,怕以后我银行卡里的钱他们想要就找理由直接扣掉,更何况这几百块钱是我刚借来这个月的生活费,钱他们不退回来现在真不知道怎么办了",
      "problem": [
        {
          "id": 16961040,
          "name": "不退款",
          "value": "不退款",
          "problem_id": 5088,
          "complaint_id": 101529419
        },
        {
          "id": 16961041,
          "name": "未履行合同",
          "value": "未履行合同",
          "problem_id": 5112,
          "complaint_id": 101529419
        }
      ],
      "subtype": {
        "id": 210,
        "logo": null,
        "name": "汽车交易平台",
        "status": 1,
        "sorting": 0,
        "type_id": 5,
        "admin_id": 174,
        "type_name": "汽车电动车",
        "complaints": 5084,
        "created_at": null,
        "max_amount": 5000000,
        "updated_at": "2026-06-04 00:11:25",
        "prompt_template": "请详细描述纠纷经过:什么时间(年月日),通过何种渠道(网购写明平台名称及网店名称/门店购买写明门店地址),购买了XX(请写明品牌及公司全称)的XX服务/产品。购买时/购买后遇到了什么问题,及目前的协商困境是什么,希望最终得到怎样的处理结果。(请务必上传清晰的订单截图、付款凭证、与商家微信等渠道的聊天记录等,并提供商家有效联系方式,不要涉及敏感词,不要在客诉内容展示个人信息)"
      },
      "user_id": 20449550,
      "brand_id": 30690,
      "is_solve": 0,
      "keywords": [],
      "solution": [],
      "take_day": 1,
      "attribute": [],
      "is_return": 0,
      "real_name": "韦",
      "created_at": "2026-06-03 20:19:29",
      "has_rating": 0,
      "is_archive": 0,
      "is_display": 1,
      "subtype_id": 210,
      "updated_at": "2026-06-04 09:27:58",
      "complete_at": null,
      "audit_status": 1,
      "lawyer_comment": null
    },
    "source": "xfb315_complaint_api",
    "platform": "xiaofeibao",
    "provider": "static",
    "sourceProvenance": {
      "tier": "A",
      "evidence": "xfb315_v2_complaint_api",
      "originType": "original",
      "originalUrl": "https://www.xfb315.com/tousu/101529419",
      "repostSource": null,
      "originalSource": "消费保"
    },
    "fieldCompleteness": {
      "hasAuthor": true,
      "hasContent": true,
      "hasPublishedAt": true,
      "hasVerifiableUrl": true,
      "hasSourcePlatform": true
    }
  },
  "detail": null,
  "metrics": null,
  "provider": "static_adapter",
  "originalUrl": "https://www.xfb315.com/tousu/101529419",
  "outputClass": "confirmed_verifiable",
  "eventCluster": {
    "eventKey": "complaint:post:xfb315-101529419",
    "eventTitle": "喜相逢擅自扣款且拒不退款",
    "duplicateOf": null,
    "relatedUrls": [
      "https://www.xfb315.com/tousu/101529419"
    ],
    "clusterReason": "complaint_id",
    "eventClusterId": "evt_4a6e42f372e2b54a"
  },
  "platformCode": "xiaofeibao",
  "verification": {
    "reason": "A档:原始出处五字段齐全",
    "status": "confirmed",
    "hasAuthor": true,
    "hasCompany": true,
    "sourceKind": "public",
    "hasRiskSignal": true,
    "usabilityTier": "A",
    "hasOriginalUrl": true,
    "hasPublishedAt": true,
    "confidenceLevel": "high",
    "sourceProvenance": "original",
    "hasOriginalContent": true,
    "effectiveOutputType": "verifiable_record",
    "hasConsumableContent": true,
    "hasMinimumTraceability": true
  },
  "confidenceLevel": "high",
  "sourceProvenance": {
    "tier": "A",
    "evidence": "xfb315_v2_complaint_api",
    "originType": "original",
    "originalUrl": "https://www.xfb315.com/tousu/101529419",
    "repostSource": null,
    "originalSource": "消费保"
  },
  "fieldCompleteness": {
    "hasAuthor": true,
    "hasContent": true,
    "hasPublishedAt": true,
    "hasVerifiableUrl": true,
    "hasSourcePlatform": true,
    "hasConsumableContent": true,
    "hasMinimumTraceability": true
  },
  "effectiveOutputType": "verifiable_record"
}