喜相逢车辆分期还款难，系统故障引滞纳金及优惠问题

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{
  "targetId": 1791,
  "targetUrl": "https://tousu.sina.com.cn/complaint/view/17396699297/?sld=1daf4097a1899041f286152a88cec53f",
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  "originalUrl": "https://tousu.sina.com.cn/complaint/view/17396699297/?sld=1daf4097a1899041f286152a88cec53f",
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    "main": {
      "sn": "17396699297",
      "url": "https://tousu.sina.com.cn/complaint/view/17396699297/?sld=1daf4097a1899041f286152a88cec53f",
      "couid": "7743288899",
      "issue": "服务不到位/态度差,霸王条款,优惠券问题,客服不处理/处理不当",
      "title": "喜相逢车辆分期还款难，系统故障引滞纳金及优惠问题",
      "appeal": "处罚,恢复优惠券,改善服务,解释道歉",
      "status": 6,
      "cotitle": "喜相逢融资租赁集团有限公司",
      "summary": "我在喜相逢购买的车辆分期还款，5月1日到期还款，晚上八点多还不进去钱，说系统问题，到晚上11点多有没换上，第二天早上8点左右还款成功，出现了滞纳金，原来的优惠款也不能用了，和客服沟通客服不理不问，只说个人问题，要投诉电话也不给，无法沟通，态度很强硬",
      "is_upvote": false,
      "timestamp": "2026-05-02",
      "comment_id": "tousu_complaint_49494931",
      "created_at": "1777695269",
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    "author": {
      "title": "友爱喵",
      "avatar": "https://n.sinaimg.cn/finance/235fa465/20230314/3.png"
    }
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