喜相逢喜相逢舆情监控实时监测 · 东南台账比对
MEDIUM

喜相逢车辆分期还款难,系统故障引滞纳金及优惠问题

平台:互联网投诉平台来源:focused_heimao_stockstar_openbook作者:-关键词:couid=7743288899;type=1;page=2搜索排名:-发布:2026-05-02 12:14:00采集:2026-05-23 08:03:57打开原文
喜相逢车辆分期还款难,系统故障引滞纳金及优惠问题

AI 分析

风险等级:MEDIUM
情感:NEGATIVE
分类:还款纠纷
分公司 / 地域:-
置信度:0.95
摘要:黑猫/证券之星重点站点开卷采集命中东南本周台账。
判断理由:heimao_company_received_complaints 命中,等级 L1_URL,相似度 1.00。
建议处置:-

人工复核

查看原始采集字段
-
{
  "query": "couid=7743288899;type=1;page=2",
  "method": "focused_heimao_stockstar_openbook",
  "adapter": "heimao_company_received_complaints",
  "targetId": 1791,
  "matchLevel": "L1_URL"
}
{
  "targetId": 1791,
  "targetUrl": "https://tousu.sina.com.cn/complaint/view/17396699297/?sld=1daf4097a1899041f286152a88cec53f",
  "matchLevel": "L1_URL",
  "originalUrl": "https://tousu.sina.com.cn/complaint/view/17396699297/?sld=1daf4097a1899041f286152a88cec53f",
  "candidateRaw": {
    "main": {
      "sn": "17396699297",
      "url": "https://tousu.sina.com.cn/complaint/view/17396699297/?sld=1daf4097a1899041f286152a88cec53f",
      "couid": "7743288899",
      "issue": "服务不到位/态度差,霸王条款,优惠券问题,客服不处理/处理不当",
      "title": "喜相逢车辆分期还款难,系统故障引滞纳金及优惠问题",
      "appeal": "处罚,恢复优惠券,改善服务,解释道歉",
      "status": 6,
      "cotitle": "喜相逢融资租赁集团有限公司",
      "summary": "我在喜相逢购买的车辆分期还款,5月1日到期还款,晚上八点多还不进去钱,说系统问题,到晚上11点多有没换上,第二天早上8点左右还款成功,出现了滞纳金,原来的优惠款也不能用了,和客服沟通客服不理不问,只说个人问题,要投诉电话也不给,无法沟通,态度很强硬",
      "is_upvote": false,
      "timestamp": "2026-05-02",
      "comment_id": "tousu_complaint_49494931",
      "created_at": "1777695269",
      "share_amount": 0,
      "upvote_amount": 0,
      "comment_amount": 0
    },
    "author": {
      "title": "友爱喵",
      "avatar": "https://n.sinaimg.cn/finance/235fa465/20230314/3.png"
    }
  },
  "titleSimilarity": 1
}