MEDIUM
喜相逢车辆分期还款难,系统故障引滞纳金及优惠问题
平台:互联网投诉平台来源:focused_heimao_stockstar_openbook作者:-关键词:couid=7743288899;type=1;page=2搜索排名:-发布:2026-05-02 12:14:00采集:2026-05-23 08:03:57打开原文
喜相逢车辆分期还款难,系统故障引滞纳金及优惠问题
AI 分析
风险等级:MEDIUM
情感:NEGATIVE
分类:还款纠纷
分公司 / 地域:-
置信度:0.95
摘要:黑猫/证券之星重点站点开卷采集命中东南本周台账。
判断理由:heimao_company_received_complaints 命中,等级 L1_URL,相似度 1.00。
建议处置:-
查看原始采集字段
-
{
"query": "couid=7743288899;type=1;page=2",
"method": "focused_heimao_stockstar_openbook",
"adapter": "heimao_company_received_complaints",
"targetId": 1791,
"matchLevel": "L1_URL"
}{
"targetId": 1791,
"targetUrl": "https://tousu.sina.com.cn/complaint/view/17396699297/?sld=1daf4097a1899041f286152a88cec53f",
"matchLevel": "L1_URL",
"originalUrl": "https://tousu.sina.com.cn/complaint/view/17396699297/?sld=1daf4097a1899041f286152a88cec53f",
"candidateRaw": {
"main": {
"sn": "17396699297",
"url": "https://tousu.sina.com.cn/complaint/view/17396699297/?sld=1daf4097a1899041f286152a88cec53f",
"couid": "7743288899",
"issue": "服务不到位/态度差,霸王条款,优惠券问题,客服不处理/处理不当",
"title": "喜相逢车辆分期还款难,系统故障引滞纳金及优惠问题",
"appeal": "处罚,恢复优惠券,改善服务,解释道歉",
"status": 6,
"cotitle": "喜相逢融资租赁集团有限公司",
"summary": "我在喜相逢购买的车辆分期还款,5月1日到期还款,晚上八点多还不进去钱,说系统问题,到晚上11点多有没换上,第二天早上8点左右还款成功,出现了滞纳金,原来的优惠款也不能用了,和客服沟通客服不理不问,只说个人问题,要投诉电话也不给,无法沟通,态度很强硬",
"is_upvote": false,
"timestamp": "2026-05-02",
"comment_id": "tousu_complaint_49494931",
"created_at": "1777695269",
"share_amount": 0,
"upvote_amount": 0,
"comment_amount": 0
},
"author": {
"title": "友爱喵",
"avatar": "https://n.sinaimg.cn/finance/235fa465/20230314/3.png"
}
},
"titleSimilarity": 1
}